A legal disclaimer
🛠 1-Year Manufacturing Warranty
All Coetzer Beds products come with a 1-year warranty against manufacturing defects, effective from the date of purchase.
✅ What’s Covered:
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Structural defects in the bed base or frame
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Faulty stitching or workmanship on mattresses
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Sagging or body impressions over 3cm (not caused by misuse)
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Spring or foam failure due to factory faults
❌ What’s Not Covered:
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Wear and tear from normal use
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Misuse, abuse, or improper care
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Stains, spills, or water damage
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Use on an unsupportive or damaged base
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Personal comfort preferences (e.g., firmness level)
⚙️ Warranty Claims:
To make a claim, provide proof of purchase, photos of the issue, and a short explanation. If the claim is valid, we’ll repair, replace, or refund the item at our discretion.
💸 Refund & Return Policy
We understand that buying a bed online is a big decision — especially from a new business. That’s why we offer a money-back guarantee.
🔄 Conditions:
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Product must be in its original, undamaged condition
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Must be returned with all original packaging (or suitably wrapped)
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Proof of purchase is required
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Returns must be arranged with our sales team
🚚 Collection/Delivery:
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Free return collection within Gauteng
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For areas outside Gauteng, a courier fee may apply
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Lead times and arrangements to be confirmed with our sales team
📞 Need Help?
We’re here to help with returns, exchanges, or warranty queries.
📱 WhatsApp: [083 364 3542]
📧 Email: admin@coetzermanufacturing.com
🌐 Website: www.coetzerbeds.com
Coetzer Beds – High-quality beds. Honest policies. Hassle-free service.